Privacy Policy,
MagicTouch Shoes (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our store, website, or use our services. By engaging with MagicTouch Shoes, you agree to the terms of this policy.
1. Information We Collect
We may collect the following types of personal information:
- Personal Identifiable Information (PII): Name, phone number, email address, and billing information.
- Transaction Information: Details of the services you request and payments made.
- Visual Data: Before-and-after photos of your shoes for quality assurance and service documentation.
- Communication Data: Any messages or inquiries you send to us.
- Technical Data: When you visit our website, we may collect data such as your IP address, browser type, and device information.
2. How We Use Your Information
We use the information collected for the following purposes:
- To provide and manage our shoe cleaning and restoration services.
- To process payments and send invoices or receipts.
- To ensure quality assurance by documenting before-and-after service results.
- To communicate with you regarding updates, promotions, or inquiries.
- To improve our services, website, and customer experience.
3. How We Protect Your Information
We implement security measures to safeguard your personal information, including:
- Restricted access to sensitive data.
- Secure payment processing.
- Encryption and data protection measures on our website.
4. Sharing of Information
We do not sell, rent, or trade your personal information. However, we may share data with:
- Service Providers: Third-party payment processors and operational partners.
- Legal Authorities: When required by law, or to protect our rights and interests.
5. Retention of Information
We retain your information for as long as necessary to fulfill the purposes outlined in this policy. Before-and-after photos may be stored for service documentation but will not be shared publicly without your consent.
6. Your Rights and Choices
You have the right to:
- Access, update, or delete your personal information.
- Opt out of marketing communications.
- Request a copy of the data we store about you.
To exercise these rights, please contact us at magictouchshoes@gmail.com.
7. Cookies and Tracking Technologies
Our website may use cookies to improve user experience. You can manage cookie settings through your browser preferences.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on our website with the updated date.
9. Contact Us
For any questions regarding this Privacy Policy, please contact us:
- Email: magictouchshoes@gmail.com
- Phone: +31 6 28 94 86 76
By using our services, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.